![]() Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue. Let's follow these troubleshooting steps and see if it corrects the problem: net framework only to be told that I already have that version installed.Ĭhanged windows firewall app settings to allow free access to the turbotax program I have uninstalled and reinstalled numerous times. I have Windows 10 HOME, ver 1607 installed on HP 15 laptop This also happens with my TurboTax 2015, which used to work! Prior to this error message there is a display that opens up that is titled Turbo Tax 2016 WinPerReleaseEngine that shows windows is configuring. However, when I run the program from the desktop shortcut I end up with "Problem with Shortcutįatal Error During Installation". I can run the program by double clicking on the exe file in file explorer. The program will open and appears ready to use. TT support has been unable to offer any help. ![]() I've been trying to run TurboTax 2016 after I installed it.
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